We have been working non-stop to get HoN back online for everyone and are happy to say the game is back up and running!
Unfortunately, due to the issue with our databases, we were forced to roll everything back to June 9th. This means everything- stats, store purchases with in-game coins, coin purchases, stat resets, sub-account purchases, etc. - since June 9th has been permanently deleted. *This includes passwords! Your password might be an old one if you changed it recently!* We are sorry for the frustration and inconvenience this has caused. We are definitely feeling it, too!
If you made any real money purchases since June 9th, rest assured that we have this data saved and we will have a page available on the website where you will be able to restore any purchases you made during this time. This means that if you purchased coins on June 13th and bought the Gore Taunt, you will not have the coins you purchased and your Gore Taunt will no longer be purchased; however, after you use this new page on the website, you will receive the coins from your purchase again and can use them to purchase Gore Taunt (or any other item) again. We plan to have this page available tomorrow and will keep you updated on its progress.
To be clear, we can ONLY restore transactions with real money. We are sorry, but we cannot restore anything purchased with in-game currency and your silver coins are back to where they were on June 9th.
We sincerely thank everyone for their patience over the past day, as well as the past few weeks. We know it hasn’t been easy and we are truly appreciative of everyone staying with us. As a token of our appreciation, we have temporarily unlocked every item currently available in the Goblin Store for everyone to play with (with the exception of Nickname Changes and Custom Account Icons)! *Please note that items not currently available in the store, such as Gold Collection Avatars, are not unlocked, but if you own them you can still use them as usual.*
This is only the first part of our thank you and we will have another gift for everyone soon!
Thank you again for your understanding. Now let’s all go get some HoN in and have some fun!
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